Journeys are the entire client experience in your gym from Lead -> New Client -> Established Client -> Former Client. When you create a Journey, it creates an instance of the default campaigns. From there you can customize the campaigns inside a journey and those will take precendence over the default content.
Read more: http://docs.uplaunch.com/campaign-management/campaign-customization-content-prioritization
How to Create a Journey
Navigate to Menu -> Account Settings -> Client Journeys
Call to Action
Staff Assignment - multiple staff members can be selected
You can check out this video from our Facebook User Group, where we walk through some common use cases for Journeys!