Journeys are the entire client experience in your gym from Lead -> New Client -> Established Client -> Former Client. When you create a Journey, it creates an instance of the default campaigns. From there you can customize the campaigns inside a journey and those will take precendence over the default content.

Read more: http://docs.uplaunch.com/campaign-management/campaign-customization-content-prioritization 

How to Create a Journey

Navigate to Menu -> Account Settings -> Client Journeys 

Configure Journey

Basic Settings

Call to Action


Staff Assignment - multiple staff members can be selected

Booking Rules

Walkthrough Video

Additional Walkthroughs

You can check out this video from our Facebook User Group, where we walk through some common use cases for Journeys!

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