Inbox location

If you have SMS messaging enabled, your Inbox can be accesses from the left navigation pane under SMS Inbox. 

Functionality 

From the SMS Inbox you will be able to see all your conversations, send messages, and mark messages as read. 

You can also toggle between all conversations or unread messages only from the top left corner. 

once an unread message has been seen, it will show as read for every team member account. 

More articles on SMS

SMS Call Forwarding

SMS Sending Rules/Guidelines

SMS Call-To-Action (CTA) / SMS Merge Tags

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